Communication and Writing Skills

Course Name

Communication and Writing Skills

Contact Hours: 220 (an estimated time frame devoted to a course of study from start to finish that can vary from student to student)

Course Description

This program introduces you to the essentials of writing, grammar, and practices that develop more effective spoken and written communication skills.

The course of study offers comprehensive training in many important areas, including:

• Develop and write effective newsletters
• Effectively communicate in a persuasive argument
• Effectively communicate in written communication
• Review grammar essentials to effectively communicate in written documents
• Learn tips and techniques to effectively communicate with others
• Prepare for negotiations
• Determine BATNA in negotiations

• Writing Effective Newsletters
• Persuasive Communication
• Effective Writing Skills
• Grammar Essentials
• Effective Communication
• Negotiation Strategies

Outcome

Upon successful completion, students will be well-prepared to work in an office environment.

Assessment

Assessment Tools:

• Exams
• Quizzes
• Practical Experience
• Online Exercises

Outline

OUTLINE


Writing Effective Newsletters

        I.        Using newsletters to reach your target market
        II.       Purpose of newsletters
                        a. Inform
                        b. Persuade someone to your point of view
                        c. For the benefit for entertainment
        III. Choosing a format for your newsletter
                        a. Print
                        b. Email
                        c. Blogs
                        d. Podcast
        IV. Four primary components in planning your newsletter
                        a. Know your target
                        b. Content of your newsletter
                        c. Production and delivery of your newsletter
                        d. Frequency of your newsletter
        V. Tips for producing and improving newsletters
                        a. Manage your deadlines
                        b. Get source approvals
                        c. Review your newsletter for quality

Books

All training is delivered online; no additional purchase required.